Jeffrey Patrick Hendren
follow me
  • Blog
  • About
  • Consulting Services
  • Tools
  • Resume
  • Contact

What would you like me to blog about next?

4/12/2016

1 Comment

 
Usually I end up writing my posts based on various inspirations, sometimes I see a quote that grabs my attention. Other times I have an interesting work or personal life experience and find inspiration in writing about it.  This time I would like to ask you!  Let me know by voting on various topics below and I will blog about it for next week!

Also, my website host has changed the subscription service so if you want to receive updates on new posts please add your e-mail address to the update subscription to the lower right. 

Thank you for your input!

Jeff 

​
1 Comment

Industry worst "best" practice #3

4/11/2016

2 Comments

 

Leadership presence and relationship building 

PictureYes! Please come in!
I have many leaders out there that inspire me, one leader Simon Sinek; himself a speaker on leadership topics is very inspirational.  He wrote the bestselling book “Start With Why”, many of you have heard me speak about the concept of starting with why and how the question “why do you do what you do” is in many cases impossible for us to answer… More on this in a future blog post.

Today, a quote from Simon Sinek caught my attention:

“We react to emails.
We talk to people.”

​

​
​The past two weeks I have facilitated several leadership development programs and coaching a lot of leaders on their development.  I would say the focus these past two weeks has been on “leadership presence” and “relationship building”.  I have a scenario for you to consider, put yourself into this situation;

You walk into your manager’s office; you ask “May I have a few minutes of your time?”
Your manager, “Yes of course! Please, come in, have a seat”
Your manager turns to you, looks you in the eyes and says “What is going on? How can I help you?”

Off to a great start right? 

Then it happens… the sound of an e-mail arriving on your manager’s computer “beeeeuuuuu”… You watch as your well intentioned manager turns from you to their computer screen, “click” opens the e-mail that at its worst, is nowhere close to an emergency (who sends an email “fire, fire, fire!”).  Then the “clickty clack” sounds of hands on a keyboard fill the room… “It’s ok! Keep talking! I am listening!” your manager says to you with a warm smile.   Has this ever happened to you?

Like Sineks quote, the email is merely a reaction, the same happens with text messages and phone calls.  When we accept distraction in these situations we are severing the relationship with the human being sitting in front of us.  Put yourself in the shoes of the person that came to speak with their manager, how would it feel to know that they are choosing an inanimate object over you?

Talking to people means being present, and being present does not mean just “showing up”.  The excuses I often hear about these situations are “I can multi task”.  The question I ask is “how many conversations are you repeating because you were not present in them the first time?” 

I have some tips to enhance your leadership presence:

As the manager:

When someone sits down to have a conversation with you (building the relationship) turn off the power to your computer monitor.  Turn your mobile phone to vibrate or silent and turn it over so the screen is facing down.  DO NOT allow yourself to wander back to whichever task you were doing before and think very hard about the types of calls you may have to accept in exceptional circumstances.

As the person meeting with the manager:

Very simple.  If at any time they get distracted and start typing on the computer, texting or taking a phone call.  Stop talking and wait.  Your leader is likely going to encourage you keep talking, don’t.  Just politely say you will wait until they are finished, stick to what you said and just wait. 

As another of my favourite inspirational leaders Susan Scott says “the conversation is the relationship”.  For me that means the conversations we have or do not have directly equal the quality of the relationships with those people in our lives.  Remember, a person talking at you while you type away is someone talking to themselves and you working beside them.
​
Enjoy the conversations,

Jeff 
​

2 Comments

Are you being on brand?

4/4/2016

0 Comments

 
Picture
When you think about “brands” what comes to mind? Your favourite pair of jeans from True Religion or Levi’s?  Or do you think about how much of an apple fan you are versus Android (confession, I am a mega apple fan).  When we think about the brands in our lives we might all agree that we feel an emotion, perhaps we feel how much we like those products or we think how we dislike those products.  When we look at a specific logo of a successful brand we know exactly what we are getting from them and likely, we understand the company’s purpose or value. 


People also have a brand.  Think of some popular celebrities and use the same context above, Venus and Serena Williams = Tennis Superstars, Bill Gates = Wealth and Philanthropy, Mother Theresa = Humanitarian.  On the flipside if we think of other celebrities that have a tarnished past, different thoughts come to mind, Lance Armstrong? Tiger Woods?  Whitney Houston?  

Think of the people in your life, your friends, colleagues, leaders.  They each have their own personal brand, what is it?  Is it authentic or real? Or is it supportive? Comedic? Brave? Or is it loud? Mean? Not trustworthy? Or maybe even political?  When you think of your personal brand, what value or standard would you want to be held to? And what would you want others to say if they were asked to define your brand. 
​

I chose to write about the topic of personal brands because I have been coaching a lot of leaders lately and like companies, people can and will make mistakes.  When I am speaking with a leader who had an altercation, difficult situation or faced a challenge at work my question to them is “were you on brand?”  If their brand is to be “calm cool and collected” and yet in recent meeting they were “on fire, loud and judgmental” then they have fallen off brand.  This can happen to the best of us, like companies it is up to us to pick ourselves up, dust off our knees and ask ourselves two questions.

“Was I on brand?” 

“What do I need to do to get BACK on brand?”

So, take sometime and think about how you want your personal brand defined, and then define it.  Write it down and keep it on the front of your mind.  When faced with challenging situations remember back to what your personal brand is “Honest Heather” or “Calm Chad”.  If at any time someone provides you with constructive feedback this is your opportunity to self-evaluate and avoid the temptation to get defensive.  

Enjoy developing your own brand. 

Jeff (To Inspire, Motivate and Develop Others)

​

0 Comments
    Picture

    Archives

    June 2021
    April 2020
    March 2020
    November 2019
    May 2019
    April 2019
    March 2019
    February 2019
    May 2018
    October 2017
    May 2017
    January 2017
    November 2016
    June 2016
    May 2016
    April 2016
    June 2015
    March 2015
    November 2014
    September 2014
    August 2014

      Sign up for updates:

    Subscribe

    RSS Feed

© 2022 - jeffreyhendren.com. All rights reserved.
Proudly powered by Weebly